When people think of telemarketing phone calls, they usually imagine them coming from distant call centers. But local businesses that make phone calls to customers or potential customers should be aware that the same National Do Not Call Registry rules and regulations apply to them.
The Do Not Call initiative, regulated by the U.S. Federal Trade Commission (FTC) and the U.S. Federal Communications Commission (FCC), requires telephone service providers to notify customers of the National Do Not Call rules and regulations.
If you are a company, individual or organization that places telemarketing calls, it is very important that you familiarize yourself with the operations of the National Do Not Call Registry. Unless you fall under one of the established exceptions, such as telemarketing by charitable organizations or for prior business relationships, you may not make telemarketing calls to numbers included in the National Do Not Call Registry.
For information regarding National Do Not Call regulations, visit the National Do Not Call registry at www.telemarketing.donotcall.gov. You can find the Federal Communications Commission and Federal Trade Commission rules governing telemarketing and telephone solicitation at 47 C.F.R. § 64.1200 and 16 C.F.R. Part 310, respectively.